(Last Updated: November 2026)
Welcome to Purna Jewels. We value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.purnajewels.com) or use our mobile application.
1. Information We Collect
We may collect the following types of personal information:
Personal Identification Details: Name, phone number, email address, shipping/billing address
Account Information: Username, password
Payment Information: Transaction details (processed through secure third-party gateways)
Device & Usage Information: IP address, browser type, operating system, mobile device details, app usage data
Cookies & Tracking Data: To improve website performance and personalize your experience
2. How We Use Your Information
We use your information for:
Processing orders and delivering products
Providing a personalized shopping experience
Customer support and communication
Improving our products, services, and app performance
Marketing campaigns, newsletters, and promotional offers (with your consent)
Ensuring secure transactions and preventing fraud
3. Sharing of Information
We do not sell your personal information. However, we may share data with:
Service Providers: Delivery partners, payment processors, IT & marketing services
Legal Authorities: When required by law or to protect our rights
All third-party partners follow strict data protection policies.
4. Cookies & Tracking Technologies
We use cookies to:
Store user preferences
Analyze browsing behavior
Improve website functionality
You can disable cookies through your browser settings, but some features may not function properly.
5. Data Security
We implement strong security measures to protect your data from unauthorized access, misuse, or loss. Transactions are encrypted using industry-standard technology.
6. Your Rights
You have the right to:
Access your personal data
Request updates or corrections
Ask for deletion of stored data (subject to legal obligations)
Withdraw consent for marketing communications
7. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect data from children. If such data is accidentally collected, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy regularly. Any changes will be posted on our website/app with a new "Last Updated" date.
9. Contact Us
For questions or privacy-related concerns, contact us at:
Purna Jewels Email: support@purnajewels.com Website: www.purnajewels.com
Thank you for trusting Purna Jewels with your personal information.