(Last Updated: November 2026)
Welcome to Purna Jewels! These Terms & Conditions govern your use of our website (www.purnajewels.com) and mobile application. By accessing or purchasing from our platform, you agree to follow these terms.
1. Use of Website & App
You must be at least 18 years old or have parental permission to use our services.
You agree not to misuse or disrupt the website/app or engage in fraudulent activity.
2. Account Responsibility
You are responsible for maintaining the confidentiality of your login information.
Notify us immediately of any unauthorized account access.
3. Product Information
We always try to display accurate product images and details.
Slight differences in color, texture, or appearance may occur due to screen settings and handcrafted jewelry.
4. Pricing & Payments
All prices are listed in Indian Rupees (INR) and include taxes where applicable.
We reserve the right to update prices without prior notice.
Payments must be completed using approved payment methods.
5. Order Acceptance & Cancellation
Your order is considered confirmed once payment is received.
We may cancel an order due to:
Out-of-stock items
Incorrect pricing
Technical issues
Fraud detection
Refunds for cancelled orders will be issued as per our Return & Refund Policy.
6. Intellectual Property
All content on the Purna Jewels platform including:
Images, logos, artwork, product designs,
Text, website design, graphics…
…are the exclusive property of Purna Jewels. Copying or reproduction without written permission is strictly prohibited.
7. Shipping & Delivery
Delivery timelines and related terms are explained in our Shipping Policy. We rely on third-party couriers, and delays may occur due to external situations.
8. Returns & Refunds
Returns and refunds are handled strictly as per our Return & Refund Policy. Customers must follow the required steps for approval.
9. Limitation of Liability
Purna Jewels is not liable for any damages caused by misuse of products.
We are not responsible for interruptions or loss due to technical issues on the website/app.
10. Changes to Terms
We may update these Terms & Conditions anytime. Changes become effective once posted on the website/app.
11. Governing Law
All disputes and legal matters are governed by the laws of India.
12. Contact Us
For queries related to these Terms:
Purna Jewels
Email: support@purnajewels.com
Website: www.purnajewels.com
Thank you for choosing Purna Jewels